Privacy Policy

Last updated: November 24, 2025

1. Introduction

iSoftwareLab ("we", "us", "our", or "Company") operates the iSoftwarelab.com website and related services. This Privacy Policy explains our practices regarding the collection, use, and protection of your personal information.

We are committed to protecting your privacy and ensuring you have a positive experience on our website. This policy describes what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

Information You Provide Directly

When you interact with our website or services, you may provide us with:

  • Contact information (name, email, phone number, company)
  • Project details and requirements
  • Communication preferences
  • Payment information (processed securely through third-party providers)
  • Any other information you voluntarily provide

Information Collected Automatically

We automatically collect certain information about your device and usage:

  • Device information (IP address, browser type, operating system)
  • Browsing behavior and page interaction data
  • Cookies and tracking technologies
  • Referring/exit pages and clickstream data
  • Geographic location information

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and requests
  • To process transactions and send related information
  • To send promotional materials and updates (with your consent)
  • To analyze usage patterns and improve user experience
  • To detect and prevent fraud and security issues
  • To comply with legal obligations
  • To personalize and customize your experience

4. Information Sharing

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third parties who provide services on our behalf (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Consent: When you explicitly authorize us to share your information

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality
  • Analyze traffic and user behavior
  • Deliver personalized content

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when they are being sent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL/TLS encryption for data in transit
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Access controls and data minimization practices
  • Secure data storage and backup procedures

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security.

7. Your Privacy Rights

You have the following rights regarding your personal information:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate information
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Opt-Out: Withdraw consent for marketing communications
  • Right to Lodge a Complaint: Contact relevant data protection authorities

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. The retention period depends on the context of processing and our legal obligations. When information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to such transfers.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@isoftwarelab.com

Phone: +91 7999432794

Address: Global Remote Services

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by providing additional notice. Your continued use of our website constitutes your acceptance of the updated policy.